Welcome to the Wayne G. Basler Library at Northeast State Community College
The Wayne G. Basler Library does not maintain a separate online chat reference department. The Librarian on reference duty provides assistance via online chat with the understanding that the needs of the in-house library patrons are first priority. Every attempt is made to answer the chat and provide the requested information within a reasonable amount of time, usually within 30 seconds. The Librarian on duty at the Reference Desk will monitor the online chat to assist patrons.
Requests that would require extensive searching or an inordinate amount of time to fulfill are handled with the suggestion that the Librarian take the patron’s contact information and research the information and contact requester back or ask that the requester come to the library in person to pursue the information need.
Legal, Medical, and Tax information is not interpreted patrons.
Wayne G. Basler Library
2425 Highway 75
Blountville, TN 37617
Staff Intranet Login
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