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Policies and Procedures

Wayne G. Basler Library Policy and Procedures

Reference Assistance - Interlibrary Loan Requests

Interlibrary Loan (ILL) is used when the library user cannot obtain the desired materials from the home institution library. The library user is informed of the service and of any possible charges involved (photocopying, postage, and ILL surcharges from lending institutions).

Procedure

Interlibrary Loan

  1. After gathering enough information for a successful ILL query and discussing the service with the patron, the Librarian can fill out the online request form or assist the patron at his/her discretion. Be sure to obtain as much bibliographic information as possible before filing the request.
  2. There is usually no charge to students for ILL services, but all other patrons will be responsible for any institutional charges for items that cannot be loaned freely.

See Section E. for more complete Interlibrary Loan Procedures.